• Is there anything I can do before you begin a layout to make sure the design will match my style?
  • Yes! Let us know as clearly as possible what your preferred design style is. Better yet, show us some examples (either your old designs or our examples) that you like. If we have a good understanding of your design style, then chances are very good that our initial design will be exactly what you like.
    
    
• I really love the layout you did - how do I make sure you do the same for all my future album layouts?
  • Write us an email and let us know exactly what and why you liked the layout. Once you do that, we'll keep that under your preferences file so that we can refer to it for your future album designs. We will also make a note of the designer and will make sure we try to assign you the same designer in the future.
    

• My layout turned out completely not what I expected....what should I do!?!?
  • Relax....we can easily fix it. First, let us know in *general* what aspects of the design you did not like. You can give specific examples to highlight your points - but, you do not have to go through page by page to document every single change. Also, if we misunderstood your design style, try to point out a concrete example of a style that you do like. Once we have a better understanding of what you are looking for, we can modify the design.
    
    
• My preferred design style has changed since my last album, how do I communicate this to you?
  • Just send us an email with your new design preferences and we'll be sure to update your preference file!